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    AceTool.com Return Policy for Power Tools and Accessories

    Prior authorization must be obtainedbefore any merchandise is returned for credit, refund or replacement. Pleasecall a Customer Service Representative at 877-783-8899 within 14 days afteryou receive your shipment or 14 days after special holidays (Christmas or Hanukkah). Unauthorized or COD returns will not be accepted.

    Returned merchandise must be in original factory condition with originalpacking slip, packing materials, warranty cards, manuals and accessories.Returns requested for customer convenience may be subject to a 15% restockingcharge. All internationalorders are a final sale only. AceTool.com does not accept returns for anyinternational order. All parts orders are final sale with no returns allowed. All refunds do not include any freight charges.

    Please print and fill in the Returned Merchandise Authorization (RMA) formbelow, and return the product in its original condition with its packaging.Please indicate the RMA number that was assigned to this return by theAceTool.com Customer Service Representative. We reserve the rightto issue store credit for returned merchandise.

    Return Merchandise Authorization (RMA) form

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