Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Any item you order that weighs over 70 pounds will be shipped by one of our affiliated freight companies.
Lift Gate Service and Residential Delivery will impose an additional fee. Lift Gate Service means the driver will off-load the merchandise to the ground. Once on the ground, it is your responsibility to move the freight inside.
On all Jescraft and Vestil items, being as though they ship direct from the manufacturer, please call ahead for a freight quote. Any order received without prior freight authorization can be cancelled at any time or you may be contact for additional funds that are needed to proceed with shipping
A signature is required upon delivery of freight shipments. Before signing the freight bill of lading, inspect the shipment for damages and short
*All items on this website are subject to the restriction of large, heavy or bulky items. All Free Freight promotions have this limitation. While we attempt to be accurate at all times, we may discover due to size or weight constraints that we cannot effectively ship product via regular ground transportation and Freight Delivery may be necessary. This will prevent Free Shipping. Some items may also require freight shipment due to damage or packaging concerns.
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